Steps to become a Paw Sitter client
Fill out our New Client Inquiry form.
All requests for new service must be received in writing via the New Client Questionnaire. Please understand that we do not take phone calls from potential clients because every day we are out servicing our clients, caring for their pets in their homes from morning to bedtime.
The form will give me a little info on your needs to make sure we can accommodate you. I will contact you ASAP to let you know. Please be aware that during certain busy times throughout the year, we accept new clients on a very limited basis to ensure we can provide the best service to our current clients.
Create your online scheduling account.
Once we’ve determined we can assist you with your pet care needs, you’ll set up your account in our scheduling system. There you’ll fill in more detailed instructions for home and pet care, and request the actual dates and visits you need. Going forward you’ll log into this system any time you need to request or cancel service, contact us, pay invoices, and update care instructions.
We access this system on our phones at each visit to view pet care and feeding instructions, etc. We send a visit journal following each visit, letting you know how your pets are doing and what we did during the visit, sometimes with pictures. These journals are sent via email throughout the day.
You can download our scheduling app for ios or Android too!
Free Initial Meeting
After filling out all your information in our scheduling system and requesting your visits, we will schedule our initial meeting. This meeting might be with Leigh the owner, or it might be with another sitter or even two who live closer to you.
At the meeting we will go over the instructions you entered into your account to make sure all is clear. We will need to pick up two keys or a key and a code, so we have 2 methods into your home. We keep your key on file for the next time you need service. Keys are coded with no identifying information on them and kept locked between visits.
You’re now a client!
Invoices are sent before service begins. You’ll get an email and the invoice will be waiting in your account.
Payment is due the day service begins unless you are using us during a holiday or holiday weekend, in which case we request a 50% deposit.
Please keep your pet care instructions updated in the scheduling app. We read those before we visit, so no need to leave out written notes for us.